Frequently Asked Questions

We offer packages to fit every budget. Our Launchpad package starts at $499 for a custom 3-page site, the Growth package is $1,299 for a full 5-7 page site with SEO and email setup, and the Premium package is $2,499 for 10+ pages with advanced features. We also offer a monthly plan at $149/mo with no upfront cost that includes a custom 5-page website, hosting, maintenance, and monthly content updates. Every package comes with a launch guarantee and no hidden fees.

Timelines depend on the package. Our Launchpad sites launch in 7 business days or it's free. Growth packages are typically ready in 14 days, and Premium builds take about 21 days. Monthly plan websites are usually live within 10-14 business days. We start the clock once we receive your content and branding materials.

Getting started is simple. Book a free consultation through our contact page and we'll discuss your business, goals, and budget. From there, we'll recommend the best package for your needs, send you a clear proposal, and get to work once you approve. There's no commitment until you're ready to move forward.

Absolutely. While we're based in the mountains of Western North Carolina and love working with local businesses, we serve clients everywhere. Everything we do is handled digitally, so location is never a barrier. We've built websites for businesses across the Southeast and beyond.

The $149/mo Steady Growth plan includes a custom 5-page website designed and built for you, mobile-responsive design, contact form with email notifications, basic SEO setup, SSL certificate, Google Business Profile setup, hosting and maintenance, up to 2 hours of monthly content updates, and priority email support. No contracts, no setup fees, and you can cancel anytime.

Yes, 100%. On one-time packages (Launchpad, Growth, Premium), you own everything: the design, code, content, and domain. We hand it all over to you. On the monthly plan, you own your domain and can export your site at any time. We never hold your website hostage.

Your satisfaction is guaranteed. All packages include a generous revision period (30 days for Launchpad, 60 days for Growth, 90 days for Premium). If you're not happy with the design, we'll revise it until you love it. If we truly can't deliver what you need, we offer a full money-back guarantee. We've never had to use it, but it's there for your peace of mind.

Yes, revisions are built into every package. You'll see mockups and wireframes before we start building, and we'll revise the design until you're completely satisfied. Launchpad includes 30 days of free revisions after launch, Growth includes 60 days, and Premium includes 90 days. Monthly plan clients get ongoing updates included each month.

Absolutely. We build sites with a user-friendly Content Management System (CMS) so you can easily update text, images, blog posts, and more without any coding knowledge. We'll provide a quick walkthrough after launch so you feel confident making changes on your own. And if you ever need help, we're just an email away.

We choose the best CMS for your specific needs. For most small business sites, we use WordPress because of its flexibility, huge plugin ecosystem, and ease of use. For businesses that need more performance and scalability, we may recommend a headless CMS or a custom solution. We'll discuss the best option during your consultation.

Yes, we offer logo design and business card design as add-on services. We also have a free online business card generator you can try right now. If you need a cohesive brand identity including logo, color palette, fonts, and business cards, we can create a complete branding package tailored to your business.

Yes, every package includes foundational SEO. The Launchpad package covers basic SEO setup and Google indexing. Growth and Premium packages include full SEO optimization with keyword research, on-page optimization, meta tags, alt text, schema markup, and more. For ongoing SEO with monthly reporting and strategy adjustments, our Premium package includes 6 months of monthly SEO reporting.

Absolutely. Google Business Profile setup and optimization is included in every package. We'll create or claim your listing, add your business information, upload photos, set your service area, and optimize it so you show up in local search results and Google Maps. A well-optimized profile can dramatically increase your visibility to local customers.

For one-time packages, we'll help you set up reliable, fast hosting and make sure everything is configured properly. We recommend hosting providers that offer great performance at affordable prices, typically $5-15/month. For monthly plan clients, hosting is included in your $149/mo fee so you don't have to worry about it at all.

Yes. Growth package clients receive 3 months of priority support, and Premium clients get 6 months. Monthly plan clients have ongoing priority email support included at all times. After your included support period ends on one-time packages, we offer affordable support plans if you need continued assistance. We're always here to help, even if it's just a quick question.

Websites need regular updates to stay secure, fast, and functional. This includes CMS and plugin updates, security patches, performance monitoring, backups, and occasional content refreshes. Monthly plan clients have all maintenance handled for them. One-time package clients can handle their own maintenance or opt into one of our support plans for hands-off upkeep.